Legal

Privacy Policy

Last updated: January 15, 2025

1. Information We Collect

We collect information you provide directly to us when you request a quote, create an account, submit a contact form, or otherwise communicate with National Repossession Solutions (NRS). This includes:

  • Full name, company name, and contact details (email, phone number)
  • Business information such as state(s) of operation, monthly assignment volume, and service needs
  • Payment and billing information when you subscribe to a plan
  • Communications and correspondence you send us

We also automatically collect certain technical data when you visit our website, including IP address, browser type, pages visited, and referring URLs.

2. How We Use Your Information

NRS uses the information we collect to:

  • Provide, operate, and improve our repossession operations management and marketing services
  • Process transactions and send related information, including confirmations and invoices
  • Respond to comments, questions, and requests, and provide customer service
  • Send technical notices, updates, security alerts, and administrative messages
  • Send promotional communications about services, offers, and events (you may opt out at any time)
  • Monitor and analyze trends, usage, and activities in connection with our services
  • Comply with applicable legal obligations

3. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

  • Service providers who assist us in delivering our services (e.g., payment processors, hosting providers)
  • Professional advisors such as lawyers and accountants in the course of services rendered
  • Regulatory and law enforcement authorities when required by law
  • A successor entity in the event of a merger, acquisition, or sale of assets

4. Data Retention

We retain personal information for as long as necessary to fulfill the purposes for which it was collected, including satisfying legal, accounting, or reporting requirements. When information is no longer needed, we securely delete or anonymize it.

5. Security

NRS uses industry-standard technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate or incomplete data
  • Request deletion of your personal information
  • Object to or restrict our processing of your data
  • Data portability — receive your data in a structured, machine-readable format

To exercise any of these rights, please contact us at privacy@nrs.com.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of our services after the effective date constitutes your acceptance of the updated policy.

9. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

National Repossession Solutions | Dallas, TX 75201 | privacy@nrs.com | 1-500-123-4567